Employee Retention Credit (ERC) Services

Understand Your Existing ERC Claim. Navigate Your Next Steps.

The Employee Retention Credit (ERC) was a U.S. federal tax credit created to support eligible employers during the COVID-19 pandemic. Some businesses may still be dealing with previously filed ERC claims, IRS correspondence, documentation requests, or questions about their tax records.

Hopewell Financial Services can help you organize relevant records, understand administrative next steps, and identify when additional tax or legal assistance may be needed.

ABOUT OUR ERC SERVICES

Support for Existing Employee Retention Credit Matters

The Employee Retention Credit had specific eligibility requirements that depended on the applicable period, qualified wages, and the employer’s circumstances. A business did not automatically qualify simply because it operated during the pandemic or experienced financial challenges.

For employers with existing claims, questions may arise about supporting documentation, IRS processing, disallowance notices, or the relationship between an ERC claim and previously reported wage expenses.

Hopewell Financial Services offers administrative and record-organization support within our service scope. We can discuss your situation, help organize relevant records, and identify whether your matter may require a qualified tax professional or legal representative.

We do not guarantee ERC eligibility, approval, refund amounts, or processing times. New ERC claims are subject to statutory restrictions and applicable deadlines.

Need Help With Employee Retention Credit Matters

Tell us about your ERC needs and we'll help you identify the right solution and next step.

WHAT WE HELP WITH

How We Can Help With an Existing ERC Matter

Existing Claim Documentation

Organizing the documents associated with a previously submitted ERC claim can help you understand what was filed and what information may be needed for further review.

Depending on your circumstances, relevant records may include:

  • Copies of previously filed employment tax returns and amended returns

  • Payroll registers and wage records

  • Records of employee wages and applicable health plan expenses

  • Quarterly gross receipts information

  • Relevant government orders and supporting business records

  • Copies of IRS notices and correspondence

  • Documentation of any ERC refund or credit already received

The records needed depend on the tax periods involved and the reason for the review.

ERC Record Review and Organization

We can help organize existing records and identify missing information that may need attention. Where the work requires a technical determination of tax eligibility or a formal tax opinion, an appropriately qualified tax professional should review the matter.

An administrative review does not establish that a claim is eligible or that the IRS will allow it.

IRS Notice and Correspondence Support

If your business has received correspondence about a previously filed ERC claim, it is important to understand what the notice requests and any deadlines it specifies.

We can help organize the notice and related records and identify the next administrative steps within our service scope.

Some notices involve formal tax disputes, appeals, or litigation deadlines. These matters may require a qualified tax representative or attorney, and response deadlines should be checked prom

Payroll and Wage Record Organization

ERC calculations relied on qualified wages and other specific requirements. Payroll records may be important when reviewing an existing claim or responding to an IRS request.

Our support may include organizing payroll summaries, wage documentation, and related records for review by the appropriate professional.

ERC and Income Tax Record Coordination

An ERC claim may affect wage expense deductions reported on an employer’s income tax return. Depending on the circumstances and prior reporting, income tax records may need to be reviewed or corrected.

We can help organize the relevant records and identify questions to discuss with a qualified tax professional. Any required tax adjustments should be determined and completed in accordance with applicable rules.

Claim Status and Next-Step Organization

If you are waiting for an IRS decision or refund on a previously filed claim, we can help you organize your filing history, correspondence, and supporting records so you have a clearer picture of the matter.

IRS processing times and outcomes are outside our control. We cannot expedite a claim or guarantee a refund.

Review of Potentially Incorrect Claims

If you are concerned that a previously submitted claim may contain errors or unsupported amounts, do not ignore the issue.

We can discuss document organization and help identify whether the matter should be reviewed by a qualified tax professional. Depending on the claim’s status, the appropriate next step may differ. For example, withdrawing an unprocessed claim is not the same as responding to a formal disallowance notice.

WHO THIS IS FOR

Who May Need ERC Support?

Businesses with previously submitted ERC claims

Employers waiting for an IRS decision on a prior claim

Companies organizing payroll records to support a claim review

Employers reviewing the accuracy of previously reported ERC amounts

HOW IT WORKS

A Simple 4-Step Process

01

Discuss Your Situation

Tell us whether you have an existing claim, received an IRS notice, obtained a refund, or need help organizing supporting records.

02

Identify the Relevant Documents

We help identify records that may be needed for the agreed administrative support, such as prior filings, payroll reports, and IRS correspondence.

03

Organize the Claim History

We help arrange the information so that the filing history, relevant tax periods, and available supporting documents are easier to review.

04

Support the Agreed Next Steps

We provide the agreed assistance within our service scope. Any formal tax submission, appeal, or legal response must be handled by an appropriately authorized professional when required.

WHY CHOOSE HFS?

Compliance Support Without the Confusion

Keeping track of recurring business responsibilities can become difficult as your business grows.

HFS provides organized, business-focused support designed to help you better understand and manage your applicable filing and compliance responsibilities.

FREQUENTLY ASKED QUESTIONS

ERC Services FAQ

What is the Employee Retention Credit?

The Employee Retention Credit was a refundable U.S. federal tax credit for eligible employers that paid qualified wages during specified periods of the COVID-19 pandemic. Eligibility depended on detailed requirements, and not every business qualified.

Can I file a new ERC claim now?

New ERC claims are subject to significant statutory restrictions. In particular, claims for the third and fourth quarters of 2021 filed after January 31, 2024, cannot be allowed or refunded under the law enacted July 4, 2025. Other filing periods also have applicable deadlines. Speak with a qualified tax professional about your specific circumstances before taking action.

What if I already filed an ERC claim?

If you previously filed a claim, its status may depend on the filing date, tax period, supporting documentation, and IRS review. The IRS may still be reviewing some existing claims, while others may have been paid, adjusted, audited, or disallowed.

What if the IRS sends me an ERC disallowance notice?

Read the notice carefully and check the stated reason and response deadlines. The notice may explain available appeal rights and other procedures. If you disagree with the decision, consider seeking prompt assistance from a qualified tax professional or attorney. Some legal deadlines are strict, and requesting an appeal does not necessarily extend every deadline.

Can Hopewell Financial Services guarantee that I qualify for the ERC?

No. Eligibility depends on the facts, the relevant tax period, and applicable law. We do not guarantee eligibility, approval, or a refund.

What documents should I gather for an existing ERC claim?

Useful records may include previously filed returns, payroll records, wage information, gross receipts records, relevant government orders, IRS notices, and documentation of any refund or credit received. The exact records needed depend on the issue being reviewed.

Can an ERC claim affect my income tax return?

Yes. ERC amounts may affect wage expense deductions and related income tax reporting. The correct treatment depends on the facts and applicable rules, so consult a qualified tax professional about any required adjustments.

Can you speed up my IRS refund?

No. We cannot control IRS processing times or guarantee when a claim will be resolved. We can help organize records and provide the administrative support agreed upon.

What if I think my previous ERC claim was incorrect?

Gather your filing records and seek qualified tax advice promptly. The appropriate course of action depends on whether the claim is still unprocessed, has been paid, or has been disallowed. Do not assume the same correction process applies to every case.

Is this service available to businesses outside the United States?

The ERC is a U.S. federal tax program. Support involving an ERC matter requires relevant U.S. tax records and an understanding of applicable U.S. requirements. Availability will depend on the nature of the matter and our service scope.